Using Technology Such as Self-Checkouts in Grocery Stores to Enable

question 36

Multiple Choice

Using technology such as self-checkouts in grocery stores to enable customers to complete the service delivery and transaction themselves is most commonly used for:

• A)Service factories.
• B)Service shops.
• C)Mass services.
• D)Professional services.

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Definitions:

Commission

A fee or percentage of a transaction paid to an agent or employee for facilitating or completing a sale.

Accrued Interest

Interest that has accumulated but remains unpaid.

360-Day Year

A financial convention that simplifies interest calculation by assuming a year has 360 days.

Commission

A fee paid for services, usually a percentage of the total cost.