The Last Step in the Process of Evaluating a Salesperson

question 40

Multiple Choice

The last step in the process of evaluating a salesperson is to:

• A) develop mutually agreed-on objectives.
• B) summarize the total performance evaluation.
• C) finalize the performance evaluation.
• D) formalize the evaluation and objectives.
• E) summarize major sales management issues.

Discern how to effectively handle sensitive cases such as substance abuse among employees.

Recognize the impact of counseling on workplace violence prevention.

Understand the role of follow-up meetings in the counseling process.

Understand the various types of disciplinary actions such as warnings, demotions, suspensions, and dismissals.

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Definitions:

Original Order

The primary or initial instruction or request made before any changes or alterations.

Packing Slip

A document included with a shipment that lists all of the items being delivered, used for verification and inventory purposes.

Shipment

The act of sending goods or cargo from one place to another, usually by sea, air, or land transport.

Graphic Symbols

Visual symbols used to represent ideas, objects, or actions; employed in various forms of communication like signs, maps, and designs.