A Good Relationship with the Client Can Be Maintained If

question 31

Multiple Choice

A good relationship with the client can be maintained if the:

• A) client takes full control.
• B) client outdoes the salesperson.
• C) salesperson outdoes the client.
• D) salesperson changes the client's mind on issues.
• E) roles and expectations of each person are defined.

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Definitions:

Performance Warranties

Guarantees provided by a seller or contractor to a buyer that a product or service will meet specified performance criteria.

Enforce

To compel observance of or obedience to a law, rule, or obligation.

Cooling-Off Period

A time interval during which a buyer can decide to cancel a contract without incurring any penalty.

Purchase Transactions

Purchase transactions refer to the process of buying goods or services, encompassing all the activities from the decision to buy through to the receipt and payment for the products or services.