Customer Service Refers to the Activities and Programs the Seller

question 57

True/False

Customer service refers to the activities and programs the seller provides to make the relationship satisfying for the customer.

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Definitions:

Centralized

A system or organization where decision-making authority is concentrated at a single point or in a small group, often leading to a more uniform and controlled management structure.

Administrative Leadership

Focuses on managing operations, processes, and systems within an organization to ensure efficiency and effectiveness.

Alignment

The process of adjusting elements in a line or bringing them into a proper orientation or agreement.

Control

The set of mechanisms used to keep actions and outputs within predetermined limits.