What Is the Salesperson's Best Course of Action When Dealing

question 94

Multiple Choice

What is the salesperson's best course of action when dealing with a hidden objection?

• A) Using a trial close
• B) Ignoring the objection
• C) Forestalling until the closing statements
• D) Trying to uncover the objection with questions
• E) Countering the objection with a proof statement

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Definitions:

Big Picture

Understanding of the broader, overall perspective or situation rather than just focusing on details.

Insight

An ability to know what information is relevant, to find connections between the old and the new, to combine facts that are unrelated, and to see the “big picture”

Flow Experience

A state of complete immersion and engagement in an activity, often leading to enhanced performance and personal fulfillment.

Response to Loss

The reactions or actions taken by an individual, group, or organization after experiencing a defeat or failure.