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To keep from creating a sales bias,a customer profile typically contains no information about a prospect's buying history.
Conceptualization
The process of developing clear, rigorous, systematic ideas or theories about an aspect of the world or a study subject.
Syllogism
A form of logical reasoning where a conclusion is drawn from two given or assumed propositions (premises).
Inductive Reasoning
A method of reasoning in which general principles are inferred from specific observations.
Availability Heuristic
A mental shortcut that relies on immediate examples that come to a person’s mind when evaluating a specific topic, concept, method, or decision.
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Q74: In most cases,an individual's moral development becomes