Which Term Refers to Gathering Information and Uncovering Customer Needs

question 8

Multiple Choice

Which term refers to gathering information and uncovering customer needs by using one or more questions?

• A) Channeling
• B) Probing
• C) Signaling
• D) Empathizing
• E) Interrogating

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Definitions:

Perpetual Inventory System

An inventory management approach where updates to inventory records are made in real-time following each transaction or event.

LIFO

A stock valuation method that assumes the items most recently purchased or produced are sold first, impacting cost of goods sold and inventory value.

Inventory Turnover

A ratio that shows how many times a company has sold and replaced its inventory over a certain period, indicating efficiency in managing stock.

Year 2

Year 2 commonly refers to the second year of a particular context, such as a company's operations, a multi-year study, or an educational program.