As a Part of Providing Service to Customers,a Professional Salesperson

question 80

Multiple Choice

As a part of providing service to customers,a professional salesperson would be expected to do all of the following EXCEPT:

• A) return damaged merchandise.
• B) handle customer complaints.
• C) develop promotional ideas.
• D) suggest business opportunities.
• E) provide information to competitors.

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Definitions:

Continuing Operations

The segments or units of a business that are expected to continue operations into the foreseeable future, as opposed to those segments that are being discontinued or sold.

Comparative Financial Statements

Financial statements that provide a comparison of a company's financial performance and position over multiple periods.

Percentage Analysis

A financial analysis technique that expresses each item in a financial statement as a percentage of a base amount to identify trends and make comparisons.

Vertical Analysis

A method of financial statement analysis in which each entry for the various categories is represented as a percentage of a base figure.