Which of the Following Is Not a CRM Industry Best

question 12

Multiple Choice

Which of the following is not a CRM industry best practice?

• A) Define information needs and flows.
• B) Build an integrated view of the customer.
• C) Scalability for organizational growth.
• D) Implement using the big-bang approach.

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Definitions:

Desktop Icons

Small graphical representations on a computer's desktop environment, providing users quick access to files, folders, or programs.

Windows 8

An operating system developed by Microsoft, characterized by its introduction of the Modern UI, a screen of tiles representing applications, aiming for better touch screen support.

Tiles

Rigid, durable pieces of material such as ceramic, stone, metal, or glass, used especially for covering floors, walls, or other surfaces.

Windows Context Menu

A menu in Windows operating systems that appears when a user right-clicks, offering options relative to the selected item or area.