What Is Enterprise-Wide Resource Planning

question 50

Multiple Choice

What is enterprise-wide resource planning?

• A) The analysis and redesign of workflow within and between enterprises.
• B) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• C) Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations.
• D) Involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.

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Definitions:

Mirroring

Form of nonverbal communication to overcome communication barriers by subtly imitating another; used to improve rapport with another person.

Appearance

The way that someone or something looks to other people, encompassing aspects like clothing, cleanliness, and style.

Subtle Manner

A way of doing things that is not obvious or direct but still effectively communicates the intended message.

Mixed Signal

Behavior or communication that seems contradictory or unclear, making it difficult to understand the person's intentions or feelings.