Kevin,the Owner and Manager of a Large Warehouse,speaks Only English

question 10

Essay

Kevin,the owner and manager of a large warehouse,speaks only English.He requires that all his employees speak English to ensure that communication related to work is clear and effective.A number of non-English-speaking workers complain about the policy on the grounds that they can converse in their native languages and still get the job done.If these non-English-speaking employees bring a claim of national origin discrimination on the basis of this policy,what is Kevin's best defense? Explain.

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Definitions:

Institutionalizing

The process of embedding practices, norms, and values within an organization to make them stable and enduring.

Influencing

The act or process of affecting the behavior, attitudes, or decision-making of others through persuasion or authority.

Powerlessness

A state of feeling unable to control or influence events or outcomes, often leading to frustration or resignation.

Job Enrichment

The process of making a job more rewarding, engaging, and satisfying by adding more meaningful tasks and duties.