Which of the Following Statements Is FALSE

question 1

Multiple Choice

Which of the following statements is FALSE?

• A) Front-office services require the presence of or interaction with the customer.
• B) The magazines offered in bank lobby can affect the implicit service.
• C) Employees hired for back-office work can often get by with less interpersonal skill.
• D) Service delivery design should be aimed only at external customers, not at employees who may be customers of internal services.

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Definitions:

Sole Proprietorship

A business owned and operated by a single individual, where there is no legal distinction between the owner and the business.

Raising Money

The process by which businesses and other entities obtain capital from external sources to finance operations, projects, or expansions.

Proprietorship Form

A business structure owned by a single individual where there's no legal distinction between the owner and the business.

Raising Money

Raising money involves securing funds for a company or project through various means like debt, equity, or grants.