The "Service Continuum" Is a Range from the Tangible to the Intangible

question 30

Multiple Choice

The "service continuum" is a range from the tangible to the intangible or good-dominant to service-dominant offerings.According to our text,which item is equally weighted between goods and services?

• A)Salt
• B)Fast-food restaurant
• C)Advertising agency
• D)Teaching

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Definitions:

Gender

Social and cultural distinctions associated with being male, female, or non-binary, including roles, behaviors, activities, expectations, and identities.

Aggression

Behavior intended to harm or intimidate others, manifesting in physical, verbal, or psychological forms.

Independent Variables

Variables in an experiment or study that are manipulated or changed to observe their effects on dependent variables.

Dependent Variables

In scientific research, the variable that is being tested and measured, expected to change as a result of manipulations to the independent variable.