Poka-Yokes Are Procedures That Block the Inevitable Mistake from Becoming

question 19

True/False

Poka-yokes are procedures that block the inevitable mistake from becoming a service defect.

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Definitions:

Work Groups

Collections of individuals who come together to achieve a specific goal, often within a professional context.

Large Bank

A financial institution with significant assets, extensive operations, and a wide range of services, often playing a major role in the national or global financial system.

Humility

A quality that signifies a modest view of one's importance and a lack of arrogance.

Stewardship

The responsible overseeing and protection of something worth caring for and preserving, often relating to environmental or financial assets.