Which of the Following Refers to the Physical Presence of the Customer

question 44

Multiple Choice

Which of the following refers to the physical presence of the customer in a service system?

• A)Creation of the service
• B)Customer contact
• C)Intermittent production
• D)Continuous production
• E)None of these

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Definitions:

Course of Action

A plan, strategy, or sequence of activities designed to achieve a specific goal or outcome.

Client-Professional Privilege

A legal principle that ensures communications between a professional (such as a lawyer) and their client remain confidential.

Confidential Information

Sensitive data that is protected from unauthorized access, use, or disclosure, often in a business context.

Duty of Care

Refers to the legal obligation to exercise a reasonable level of attention and caution to avoid harm to others.