After Receiving Poor Service from Her Car Insurance Company, Wendy

question 11

Multiple Choice

After receiving poor service from her car insurance company, Wendy made her complaints public by placing them online. This is a form of:

• A) negative advertising.
• B) institutional sales promotion.
• C) public relations.
• D) word of mouth.

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Definitions:

James Reese Europe

An influential African American musician and bandleader, pivotal in the early 20th century for popularizing jazz.

Marines

A branch of the military services specialized in amphibious operations, including the landing forces for assault operations of naval expeditions.

Navy

Refers to the branch of a nation's armed forces that is responsible for naval warfare and operations at sea, equipped with ships, submarines, and aircraft for combat and defense purposes.

Military Branches

The divisions of a nation's armed forces, such as the army, navy, air force, marines, and coast guard, each with distinct roles and responsibilities.