Which of the Following Is an Effective Way to Deal

question 110

Multiple Choice

Which of the following is an effective way to deal with the growing threat of workplace violence?

• A) Ignore it, as the amount of workplace violence has actually decreased substantially.
• B) Hire managers with strong interpersonal skills.
• C) Ask employees that are experiencing threats or harassment to take paid leave.
• D) Avoid disciplining employees who are not performing up to par since they will learn on the job and their performance will improve over time.

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Definitions:

Para-Language

The non-verbal elements of communication used to modify meaning and convey emotion, such as tone of voice, loudness, and pitch.

Non-Verbal Communication

The process of conveying a message without the use of words, through gestures, facial expressions, and body language.

Nonverbal Visual Cues

Forms of communication without words, such as gestures, facial expressions, and body language, that convey messages or emotions.

Nodding

A physical gesture involving the lowering and raising of the head, typically used to signal agreement, acknowledgment, or understanding.