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Alleta Publishing Company, Inc., is considering the use of cross-functional teams. In order to be most effective, Alleta should include customers as members of the teams.
Incremental Productivity Method
A technique for measuring the additional output produced as a result of an increase in a specific input, often used in evaluating employee or process efficiency.
Sales Territory
A designated geographic area or customer group for which a salesperson or team is responsible.
Competitive Benchmarking
A market-based sales force sizing approach in which sales managers match the size of competitors’ sales forces.
Competitors' Sales Force
A group employed by a company's rival tasked with selling their products or services.
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