Companies Can Create Value Through the Provision of Customer Experiences

question 108

Multiple Choice

Companies can create value through the provision of customer experiences which can be used to improve the consumer's _______ with the organization.

• A)hope
• B)concern
• C)relationship
• D)expectation

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Definitions:

Small-batch Production

A manufacturing method that produces goods in small quantities, allowing for greater flexibility and customization.

Lean Production

A manufacturing principle focused on minimizing waste and maximizing efficiency and productivity by streamlining processes and improving quality.

Manufacturing Technology

refers to the broad set of engineering and technological practices used in the production of goods and services, involving both hardware and software innovations to improve efficiency and product quality.

Production Efficiencies

are measures of how well resources are used and managed in the production process to maximize output.