What Is "Cognitive Dissonance

question 84

Multiple Choice

What is "cognitive dissonance"?

• A)When customers experience some post-purchase concerns
• B)When customers experience information overload prior to purchase
• C)When customers feel that the risk of purchase is too great
• D)When customers receive conflicting information about a product/service from a variety of sources

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Definitions:

State Law

The body of law enacted by the legislative branch of a state, governing within its borders.

Constitutional Right

A constitutional right is a right granted and protected by a country's constitution, often including freedoms such as speech, religion, and assembly.

Free Speech

The privilege of stating one's beliefs and concepts freely without concern for governmental backlash or restriction.

State Agency

A government organization that administers a specific function or area of activity at the state level.