Examlex
Training should include not only product knowledge but also which of the following?
Fear Of Social Rejection
The fear of social rejection involves anxiety about being excluded or disapproved of by others.
Self-Importance
An overvaluation of oneself, one's abilities, or one's interests; thinking oneself as more important than others.
Attention-Getting Emotions
Emotions that are particularly effective at capturing and holding our attention due to their intensity or direct relevance to our well-being and survival.
Frontal Lobe
A region of the brain located at the front of each cerebral hemisphere, responsible for problem solving, memory, language, judgment, and impulse control.
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