Some Websites Enable a User to Talk Directly with a Customer

question 108

Multiple Choice

Some websites enable a user to talk directly with a customer representative using an online chat feature while shopping on the site. This is an example of the ________ website design element.

• A) convenience
• B) connection
• C) control
• D) community
• E) communication

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Definitions:

Codec

A device or program that compresses data to enable faster transmission and decompresses received data.

MPEG-4

A method of defining compression of audio and visual (AV) digital data, introduced to provide improved multimedia capabilities.

Ripping

The process of extracting data or media from one format, such as a CD or DVD, to a hard drive, often in a different format.

Digital-to-analog Converter

An electronic device that converts digital signals into analog signals, often used in music players and video systems.