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The communication capabilities of Internet-enabled technologies take three forms: (1) __________; (2) consumer-to-marketer buying and service requests; and (3) consumer-to-consumer chat rooms, instant messaging, and social networking websites.
Documentation
Full bibliographic information so that interested readers can go to the original source of material used in a report.
Formal Report
A report containing formal elements such as a title page, a transmittal, a table of contents, and an abstract.
Transmittal
A message explaining why something is being sent.
Title Page
The initial page of a book, document, or report, containing the title, author's name, and often the publisher's information.
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