There Are Six Commonly Used Techniques to Deal with Objections

question 103

Multiple Choice

There are six commonly used techniques to deal with objections: acknowledge and convert the objection, postpone, __________, accept the objection, deny, and ignore the objection.

• A)redirect the conversation
• B)defer to a supervisor
• C)agree and neutralize
• D)probe by asking additional questions
• E)distract by identifying competitor shortcomings

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Definitions:

Profit Margin

A financial metric indicating the percentage of revenue that exceeds the cost of goods sold, showcasing efficiency in managing expenses versus income.

Growth Determinant

Factors that contribute to the economic expansion of a country, region, or industry, impacting productivity and development.

Cash Coverage Ratio

Cash coverage ratio is a financial metric that measures a company’s ability to pay its debt obligations with its operating cash flow.

Times Interest Earned

A financial ratio that measures a company's ability to cover its interest expenses with its earnings before interest and taxes.