During the Sales Presentation, the Prospect Interrupted the Salesperson's Presentation

question 228

Multiple Choice

During the sales presentation, the prospect interrupted the salesperson's presentation and said, "Wait a minute. This looks like it's going to cost too much." The salesperson responded, "I think you'll be delighted with how relatively inexpensive this program is. I'll address the subject of price in just a moment." Which objection-handling technique has the salesperson used?

• A) acknowledge and convert the objection
• B) postpone
• C) agree and neutralize
• D) denial
• E) ignore the objection

Explain the system of tasks, workflows, reporting relationships, and communication channels within an organization.

Understand the concept and application of social network analysis in organizations.

Describe the process and importance of organizing in the implementation of business strategy.

Recognize the division of work and its significance in organizational structure.

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Definitions:

Role Overload

A situation in which an individual is given more responsibilities or roles than they can reasonably manage, leading to stress and potential burnout.

Emotional Problems

Issues related to an individual's emotional health and well-being, which can affect their mood, behavior, and overall functioning.

Physical Problems

Issues or conditions affecting the body or physical health, often leading to discomfort, dysfunction, or disease.

Physical Aggression

Acts intended to cause harm or physical injury to another person.