According to the Service Continuum, Which of the Following Offerings

question 49

Multiple Choice

According to the service continuum, which of the following offerings has the lowest level of intangibility?

• A)designer dress
• B)law practice
• C)tutoring service
• D)cat food
• E)pepper

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Definitions:

Major Points

The most important or central ideas, arguments, or pieces of information in a discussion, presentation, or text.

Organizational Techniques

Methods and strategies used to plan, structure, and manage tasks, time, and resources effectively.

Emotionally Charged Ideas

Concepts or messages that evoke strong feelings or emotional responses from the audience.

Direct Approach

A straightforward method of communication or action where intentions or demands are clearly stated without ambiguity.