What Do a Dry Cleaning Service, an Automated Car Wash

question 176

Multiple Choice

What do a dry cleaning service, an automated car wash, and a taxi service have in common?

• A)They are all tangible services.
• B)They are all people-based services.
• C)None of them has problems with idle production capacity.
• D)They never use off-peak pricing.
• E)They are all equipment-based services.

---

Definitions:

Transportation

The action of moving goods or people from one place to another through various means such as roads, railways, air, or sea.

Suppliers

Entities that provide goods or services to other individuals or organizations, playing a critical role in the supply chain.

Felt Deprivation

A consumer’s perceived deficiency in their possessions or experiences, compared to a standard or to peers, which can influence buying behavior.

Needs

Refers to the essential requirements that individuals or organizations strive to fulfill, such as food, shelter, security, or business resources.