Recent Surveys of Consumers Have Indicated That While Customers of Many

question 214

Multiple Choice

Recent surveys of consumers have indicated that while customers of many services are interested in being "relationship customers," they require that the relationship be balanced in terms of

• A)honesty,a lack of prejudice,and empathy.
• B)loyalty,benefits,value,kinds of connections,and respect for privacy.
• C)loyalty,honesty,and integrity.
• D)financial benefits,product benefits,and preferential treatment.
• E)financial benefits,product benefits,and personal benefits.

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Definitions:

Marginal Cost

A rise in the cumulative expenses associated with the production of an extra unit.

Economic Rent

Extra income earned by a factor of production due to its limited supply or unique properties, over and above its opportunity cost.

Output Tax

A tax levied on the quantity of production or output generated by a company, as opposed to income or profit.

Perfectly Elastic

An economic term describing a situation where the quantity demanded or supplied changes infinitely in response to any change in price.