A Retail Chain Hires a Company to Design and Install

question 247

Multiple Choice

A retail chain hires a company to design and install a computer network that would allow each store in the chain to check the inventory of others in the chain for customer-requested items. The retail chain purchased which kind of business products?

• A) accessory equipment
• B) industrial services
• C) supply materials
• D) component parts
• E) installations

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Definitions:

Percentage of Defects

A quality measure indicating the proportion of defective items in a production run or sample.

On-time Deliveries

The performance metric that measures the percentage of orders delivered to the customer within the agreed-upon delivery time.

Organizational Architecture

The structure of an organization. Consists of the assignment of decision rights within the organization, the methods of rewarding individuals, and the systems to evaluate the performance of both individuals and business units.