Complaints About One of Microsoft's Xbox Video Game Consoles Began

question 239

Multiple Choice

Complaints about one of Microsoft's Xbox video game consoles began immediately after its introduction. These complaints ranged from missing parts to incorrect programming. Microsoft should have adopted a more rigorous __________ goal.

• A)profit
• B)sales revenue
• C)customer satisfaction
• D)employee welfare
• E)quality

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Definitions:

Superannuation Fund

A superannuation fund is a pension program created by a company for the benefit of its employees, primarily practiced in Australia.

Legal Obligation

A duty that is legally enforceable because it arises out of a contract or legal requirement.

Defined Benefit Obligation

A company's liability to pay its employees' retirement benefits, calculated based on factors like salary histories and years of service.

Current Period

Refers to the present accounting period under consideration, usually a fiscal quarter or year.