An Inventor for 3M, David Windorski, and a Team of Four

question 87

Multiple Choice

An inventor for 3M, David Windorski, and a team of four college students, questioned dozens of students about how they study. They told the research team

• A)that Scotch tape had outgrown its usefulness to students.
• B)to make new products that have higher quality.
• C)that the average backpack was already too heavy.
• D)that it would be reasonable to put Post-it Flags together with a highlighter.
• E)to determine the ratio of 3M products to study aid products of other competitors.

---

Definitions:

Primary Activities

Activities in the value chain that are directly involved in the creation of a product or service, transformation, delivery, and after-sales service.

Information Management

The process of collecting, storing, managing, and distributing information in an effective and secure manner.

Process Improvement

The proactive task of identifying, analyzing, and improving upon existing business processes within an organization to optimize performance or meet new quotas or standards.

Employee Compensation

The package of wages, salaries, and benefits that employees receive in exchange for their work.