Francois, a Sales Representative for an Accounting Software Service Provider

question 76

Multiple Choice

Francois, a sales representative for an accounting software service provider will be making a sales call on Martin, Smith and Dhillon Ltd a local accounting firm.He will be meeting the procurement officer in the next couple of days to demonstrate the value added his product line provides.The day before the meeting, he had a bunch of balloons and a note that said, "Friday will be your lucky day," sent to accounting firm's procurement officer.What kind of approach is Francois using?

• A)curiosity
• B)product
• C)opinion
• D)SPIN
• E)customer benefit

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Definitions:

Record

A collection of related fields of information treated as a single unit, often stored in a database or spreadsheet.

Standard Properties

Predefined or commonly used attributes for files and documents such as title, author, and modification date.

Microsoft Office

A suite of productivity software created by Microsoft, including Word, Excel, PowerPoint, and others.

Author

The creator or originator of a piece of work, such as a book, article, or software.