Glenn Is a New Salesperson Who Recently Attended a Seminar

question 123

Multiple Choice

Glenn is a new salesperson who recently attended a seminar on improving listening.As a result of what Glenn learned at the seminar, he is actively trying to hear what the prospect is saying.Unfortunately, Glenn didn't get the whole point because he isn't making the effort to understand the prospect's intent.At what level of listening is Glenn functioning?

• A)marginal listening
• B)routine listening
• C)borderline listening
• D)evaluative listening
• E)peripheral listening

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Capital

Financial resources or assets owned by an individual or organization, used for investment, production, or other economic purposes.

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An expense that can be subtracted from an individual's or organization's taxable income, effectively reducing the amount of taxes owed.

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Most basic freedom under the private enterprise system; the right to own, use, buy, sell, and bequeath land, buildings, machinery, equipment, patents, individual possessions, and various intangible kinds of property.

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Refers to products, services, or processes that meet or exceed established standards and customer expectations.