Which of the Following Statements Should You Never Use When

question 13

Multiple Choice

Which of the following statements should you never use when dealing with an "Amiable" style buyer?

• A)"One of our current customers loves our products."
• B)"Don't take it personally."
• C)"Let me tell you about the last time I used this product."
• D)"I feel you will find this product will meet all your expectations."
• E)"As always, it is great to see you again."

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Definitions:

Vertical Analysis

A financial analysis method that expresses each item in a financial statement as a percentage of a base amount from the same statement.

Comparative Income Statement

A financial statement that compares income, expenses, and net earnings over different periods to highlight trends and performance improvements or declines.

Administrative Expenses

Expenses related to the general operation of a company, including salaries of executives, office supplies, and legal and financial fees.

Working Capital

The difference between a company's current assets and current liabilities, indicating its short-term liquidity.