One of Your Colleagues Comes to You Looking for Some

question 62

Multiple Choice

One of your colleagues comes to you looking for some advice.No matter what she does,she seems to be always buried in paperwork often impacting her ability to spend time with her clients.What advice would you give here?

• A) tell her to postpone doing paper work until absolutely necessary or when she starts to receive calls from HO
• B) tell her she was hired for her sales ability not her administrative skills - HO will understand
• C) tell here to develop a daily schedule that includes an element of administrative work; evenings or in between sales calls are great times to schedule these activities
• D) tell her to accumulate the paperwork, and take care of it at regularly planned monthly intervals
• E) none of these choices are correct.

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Definitions:

Employee Satisfaction

the level of contentment employees feel about their job, including aspects like work environment, duties, and compensation.

Stereotyping

The process of ascribing certain traits or behaviors to individuals based solely on their membership in a particular group, without considering individual differences.

Fundamental Attribution Error

The tendency to overemphasize personality traits and underestimate situational factors when explaining another individual's behavior.

Self-fulfilling Prophecy

A belief or expectation that causes itself to become true due to positive feedback between belief and behavior.