Examlex

Solved

Which of the Following Activities Is NOT an Activity a CRM

question 58

Multiple Choice

Which of the following activities is NOT an activity a CRM system will do for you?

Identify and apply appropriate legal actions in consumer disputes.
Calculate unit prices and understand their significance in consumer decisions.
Understand the criteria and purposes of class-action lawsuits.
Recognize the purposes of service contracts and their benefits to consumers.

Definitions:

Government

The organization, machinery, or agency through which a political unit exercises authority and performs functions and which is usually classified as democratic, authoritarian, etc.

Excise Tax

Excise tax is a type of tax charged on specific goods, services, and activities, such as alcohol, tobacco, and fuel, usually to discourage their use or generate revenue.

Consumers' Burden

The part of the incidence of a tax borne by consumers, often reflected in higher prices or reduced consumption of taxed goods.

Efficiency Loss

The reduction in economic productivity that happens when the balance for a product or service is either not attained or unattainable.

Related Questions