Which of the Following Activities Are Likely Not to Be

question 74

Multiple Choice

Which of the following activities are likely not to be included in the presentation step of a customer relationship selling process?

• A) determining sales call objectives
• B) linking product function to customers' needs
• C) providing evidence statements
• D) uncovering other needs
• E) identifying potential customer resistance points

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Definitions:

Antibacterial Agent

A substance that kills or inhibits the growth of bacteria, widely used in healthcare products, cleaning supplies, and personal care items.

Derived Demand

The demand for a product or service that arises from the demand for another product or service. For example, the demand for steel is derived from the demand for cars.

Airbus

A European multinational aerospace corporation that designs, manufactures, and sells civil and military aeronautical products worldwide.

Commercial Aircraft

Airplanes designed and built for the purpose of transporting passengers and cargo commercially, operated by airlines.