Which of the Following Terms Describes the Process of Using

question 48

Multiple Choice

Which of the following terms describes the process of using a CRM system to flag customers who have bought merchandise that could benefit from additional products and services offered by your company?

• A) prospecting
• B) qualifying
• C) cross-selling
• D) aggressiveness
• E) desperation

Recognize the role and functionalities of system software.

Distinguish between various operating systems and their specific features.

Understand the function and importance of device drivers.

Comprehend the concept and purpose of virtual memory.

---

Definitions:

Deli Industry

A sector specializing in the preparation and sale of delicatessen products, such as ready-to-eat foods, sandwiches, and specialty meats.

Monopolistically Competitive

A market structure where many companies sell products that are similar but not identical, allowing for competition based on quality, price, and marketing.

Demand Curve

A graphical representation that shows the relationship between the price of a good or service and the quantity demanded by consumers over a specified period.

Profit-Maximizing

The process of adjusting production and pricing strategies to achieve the highest possible profit based on current market conditions.