Inner Tension That a Consumer Experiences After Recognizing an Inconsistency

question 35

Multiple Choice

Inner tension that a consumer experiences after recognizing an inconsistency between behavior and values or opinions is referred to as:

• A) cognitive dissonance
• B) psychological discomfort
• C) affect referral
• D) perceptual imbalance
• E) dissatisfaction

Evaluate the significance of stakeholder interests in ethical decision-making.

Comprehend the consequences of ethical misconduct at different levels of an organization.

Understand the principles guiding ethical leadership and organizational change towards ethical practices.

Recognize the legal and ethical aspects of harassment in the workplace.

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