Of the Eight Critical Business Processes on Which Supply Chain

question 46

Multiple Choice

Of the eight critical business processes on which supply chain managers must focus,the _____ process presents a multi-company,unified response system to the customer whenever complaints,concerns,questions,or comments are voiced.

• A) manufacturing flow management
• B) customer service management
• C) product development and commercialization
• D) order fulfillment
• E) demand management

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Definitions:

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The right to keep personal information secure and protected from unauthorized access.

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A method of exchanging digital messages over the Internet or other computer networks.