Which Type of Service Processing Occurs When the Service Is

question 113

Multiple Choice

Which type of service processing occurs when the service is directed at customers' physical possessions,such as lawn care,dry-cleaning,and veterinary services?

• A) People processing
• B) Possession processing
• C) Mental stimulus processing
• D) Information processing
• E) Tangible processing

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Definitions:

Cease-and-desist Order

A legal injunction requiring a person or entity to stop an alleged illegal or harmful activity.

Federal Trade Commission

An independent agency of the United States government aimed at promoting consumer protection and eliminating and preventing anticompetitive business practices.

Administrative Complaint

A formal accusation or allegation made against a party, typically filed with a governmental or regulatory body.

Puffing

Statements or claims made by a seller that are opinionated, exaggerated, or boastful, intended to entice a buyer without being legally binding.