Sony Wants to Build Long-Lasting Relationships by Focusing on What

question 103

Multiple Choice

Sony wants to build long-lasting relationships by focusing on what satisfies and retains their customers.For example,Sony's PlayStation Web site is designed to create a community of users who can join PlayStation Underground where they will "feel like they belong to a subculture of intense gamers." Sony evidently:

• A) is sales oriented.
• B) has a standardization focus.
• C) is ethnocentric.
• D) has a customer-centric focus.
• E) is product oriented.

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Definitions:

Edit Relationships Dialog Box

A feature in database and spreadsheet software that allows users to define and modify the relationships between data tables or elements.

SQL Server

A relational database management system (RDBMS) developed by Microsoft, designed to store, manipulate, and manage data in a structured format.

Delete Query

A command in database management systems to remove records from a table based on specific criteria.

Validation Text

A specific input control feature that checks data entered into a cell against defined criteria to ensure its accuracy.