Examlex
_____ involves developing product or service offerings customized for the appropriate customer segment and then pricing and communicating these offerings for the purpose of enhancing customer relationships.
Free-Flowing Information
The unobstructed exchange or transmission of data, facts, ideas, and feedback within an organization or between individuals.
Social Support
Expression of empathy and concern for others that is communicated while listening to them and offering positive and encouraging words.
Downward Communication
The flow of information from higher levels of a hierarchy to lower levels within an organization or group.
Upward Communication
The flow of information from lower levels of a hierarchy to the higher levels, such as from employees to management.
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