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Canadian and U.S.workers typically prefer an open and direct communication style.
Organizational Strategy
A plan of action designed to achieve long-term goals of an organization, shaping its direction and allocation of resources.
Service Triad
A model in service management involving the interaction between three key entities: the service provider, the customer, and the service itself, focusing on optimizing mutual value.
Coproducer
An entity or party that collaborates with another to produce goods or services, often sharing resources and responsibilities.
Organizational Learning
The process through which a company or institution acquires, improves, and transfers knowledge, thereby enhancing performance over time.
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