Describe Personalized Customer Service in the Context of the Internet

question 64

Essay

Describe personalized customer service in the context of the Internet channel.

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Definitions:

Advanced Computer Security

The field that deals with protecting computer systems, networks, and data from advanced threats and vulnerabilities through sophisticated techniques and technologies.

Trojan Horse

Program that claims to do one thing but in reality does something else, usually something malicious.

Network Firewall

A security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.