Technology Can Help Facilitate Service Delivery Through

question 52

Multiple Choice

Technology can help facilitate service delivery through

• A) access to a wide variety of services.
• B) greater control over service delivery by customers.
• C) increased efficiency.
• D) greater ability to obtain information.
• E) all of these.

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Definitions:

Occupational Discrimination

Unfair treatment of employees or job applicants based on non-job-related factors such as race, gender, religion, or national origin within the workplace.

Competition

Competition in economics refers to the rivalry among sellers trying to achieve goals such as increasing profits, market share, and sales volume by varying the elements of the marketing mix.

African-American Workers

Refers to individuals of African descent in the United States who are part of the labor force, often highlighting their unique historical and socio-economic experiences.

Discrimination Coefficients

Metrics used in econometrics and statistical analyses to measure the extent of discrimination or bias present in a model or decision-making process.