The ________ Stage Occurs Prior to Meeting the Customer for the First

question 2

Multiple Choice

The ________ stage occurs prior to meeting the customer for the first time and extends the qualification of leads.

• A)qualify leads
• B)preapproach
• C)closing the sale
• D)follow-up
• E)sales presentation

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Definitions:

Gesell Scale

A developmental screening tool used to assess the motor, language, adaptive, and personal-social skills of children.

Stanford-Binet

A cognitive ability assessment test that measures intelligence across five factors: fluid reasoning, knowledge, quantitative reasoning, visual-spatial processing, and working memory.

Emotional Intelligence

The ability to perceive and express emotion accurately and adaptively, to understand emotion and emotional knowledge, to use feelings to facilitate thought, and to manage emotions in oneself and others.

Goleman

Daniel Goleman is a psychologist and author known for his work on emotional intelligence, emphasizing its importance in personal and professional success.