Steven Managed an Auto Parts Store in the 1990s

question 9

Multiple Choice

Steven managed an auto parts store in the 1990s.At that time,stockouts-failure to have the parts auto mechanics needed to do their work that day-increased the likelihood of the mechanics becoming customers of competing auto supply stores.To avoid this problem and keep his business customers,Steven most likely

• A) canceled orders and shifted the business to competitors.
• B) increased promotional outlays to overcome customer dissatisfaction.
• C) used exclusive geographic territories to reduce supply chain inefficiencies.
• D) stockpiled inventory, adding to the cost of providing auto parts.
• E) returned to traditional distribution center logistics.

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Definitions:

Words

Basic units of language or speech that convey meaning and can be spoken or written.

Telegraphic Speech

A developmental stage in children's language acquisition where sentences are formed with mostly nouns and verbs, omitting unnecessary words.

Overregularization

A language-learning error made by children, in which they apply regular grammatical rules to words that require irregular forms.

Semantic Slanting

The deliberate choice of words to shape and influence the listener's or reader's perception, often used in persuasion and propaganda.