Which of the Following Is a Problem Definition Tool from the Operations

question 2

Multiple Choice

Which of the following is a problem definition tool from the operations consulting tool kit?

• A)Plant tours/audits
• B)Work sampling
• C)Gap analysis
• D)Balanced scorecard
• E)Responsibility charts

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Definitions:

Validity

The extent to which a concept, conclusion or measurement is well-founded and likely corresponds accurately to the real world.

Debrief

The process of providing a detailed and explanatory feedback or information following a task, experiment, or event.

Psychological Information

Data related to the mental processes, behaviors, and emotional state of an individual.

Causal Conclusions

Judgments about the existence or strength of a cause-and-effect relationship between two variables.