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Personalizing Service by Tailoring Product Information for Individual Customers in Order

question 142

Short Answer

Personalizing service by tailoring product information for individual customers in order to provide an exceptional and personalized shopping experience is known as _____.


Definitions:

Punishment Effective

Punishment effective describes the extent to which a penalizing action achieves the desired outcome of altering behavior to conform to expected norms or rules.

Negative Reinforcement

The strengthening of behaviour by making the avoidance of an undesirable consequence contingent on its occurrence.

Operant Conditioning

The control of behaviour by manipulating its consequences.

Unpleasant Consequence

An adverse or negative outcome that follows an undesired behavior, serving as a deterrent.

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